Essentials & FAQs: read before you go
If you can´t find the answer for your question, please contact us.
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FAQ trip
> What is included in the price?
> When do I have to pay?
> HOW TO BOOK AND PAY YOUR TRIP?
> YOUR FINANCIAL PROTECTION
> What is a ticket?
> What should I take with me?
> What about transport
> Departure and meeting point
> What about accommodation?
> Is a sleeping bag or towel required?
> What about food?
> What about entry fees?
> Are there any age restrictions?
> What about insurance?
> Will there be people travelling on their own?
> General information about passport and visa requirements
> Information about health formalities required for the journey and the stay
What is included in the price?
If not stated otherwise the price for one day trip includes transport, some entrance fees, programme and services of experienced guide(s).
If not stated otherwise the price for weekend or 2+ day tours includes transport, accommodation, meals (breakfast and/or dinner), some entrance fees, programme and services of experienced guide(s).
Please always read the trip details to check what the price includes. If in doubt, please contact us.
When do I have to pay?
We always take full payment before the day of departure. This is because we need to secure your place so other passengers are not turned away.
YOUR FINANCIAL PROTECTION (in Czech: Pojištění proti úpadku)
In accordance with The Package Travel, Package Holidays and Package Tours Regulations 1992, all passengers booking with Minty Trips Ltd are fully insured for the initial deposit and subsequently the balance of all monies paid to us, including repatriation if required, arising from the cancellation or curtailment of your travel arrangements due to the insolvency of Minty Trips Ltd.
This insurance has been arranged by P J Hayman & Company Limited (www.pjhayman.com) through IGI Insurance Company Limited (www.igi.co.uk).
What should I take with me?
For a one day trip:
- daypack,
- comfortable walking shoes,
- light waterproof jacket (in autumn and winter: warm clothes, hat, scarf, gloves),
- swimsuit, swimming trunks (in summer),
- water bottle/thermos flask,
- something for your lunch (if not eating in the restaurant),
- mobile phone,
- photo ID,
- some cash for souvenirs and pints,
- travel insurance is recommended.
For a weekend or extended trip:
- main luggage (a comfy rucksack is a good idea, 30-55 litres),
- daypack,
- firm hiking boots and socks,
- light waterproof jacket (in autumn and winter: warm clothes, a full change of clothes, hat, scarf, gloves),
- swimsuit, swimming trunks (in summer),
- towel, toiletries (sun cream) and slippers,
- water bottle/thermos flask,
- mobile phone,
- photo ID,
- some cash for souvenirs and pints,
- travel insurance is recommended,
- no need for a sleeping bag, bed linen will be provided.
If in doubt, please contact us
What about transport?
At Minty we travel, for most of our trips, with comfortable trains and local buses. It´s quick, comfortable and eco-friendly. And you won´t be stuck in the traffic :)
Departure and meeting point
Always check trip details for an appropriate departure and meeting point.
| King´s Cross (Railway) Station (meeting point / map) | |
| How to get there? | By tube: Victoria, Circle, Piccadilly, Northern, Hammersmith & City or Metropolitan line. |
| By bus: check www.tfl.gov.uk | |
| Always check for possible delays on public transport before you go | |
| Paddington (Railway) Station (meeting point / map) | |
| How to get there? | By tube: Bakerloo, Circle, District or Hammersmith & City line. |
| By bus: check www.tfl.gov.uk | |
| Always check for possible delays on public transport before you go | |
| Victoria (Railway) Station (meeting point / map) | |
| How to get there? | By tube: Victoria, Circle or District line. |
| By bus: check www.tfl.gov.uk | |
| Always check for possible delays on public transport before you go | |
| Waterloo (Railway) Station (meeting point / map) | |
| How to get there? | By tube: Victoria, Circle or District line. |
| By bus: check www.tfl.gov.uk | |
| Always check for possible delays on public transport before you go | |
What about accommodation?
We only use top quality independent hostels and Youth Hostel Association hostels, mostly 3 and 4 stars.
We guarantee dorm bed accommodation in shared rooms for 2, max. 6 persons.
Hostels are fully equipped. In most of them you can find a shop, restaurant, self-catering kitchen, dining room, lounge and TV lounge, games room and garden. Hostels provide free linen so you don't need a sleeping bag. All comply with safety regulations.
When meal is not part of the package, it can be order in the hostel (always one day in advance). You can use hostel’s shop as well or cook in fully equipped self-catering kitchen.
Credit/debit cards are usually accepted but it is always best to bring some cash just in case.
We can also arrange alternative type of accommodation (hotel, B&B etc.) on request.
Is a sleeping bag or towel required?
A sleeping bag is not required as all hostels provide linen. It is a good idea to bring a towel although some hostels do rent them.
What about food?
When meal is not part of the package hostels have self-catering and some of them offer excellent meal for £5 - £9 (meals need to be order one day in advance). There is also plenty of opportunity to eat out at local pubs, cafes or restaurants.
What about entry fees?
There maybe a couple of entry fees into various attractions. Please check trip details.
Are there any age restrictions?
Children under 16 years of age are carried at the discretion of Minty Trips. There is no maximum age. As long as you are reasonably fit and have a good sense of fun, we are sure you will have a fantastic time!
What about insurance?
We recommend that you protect yourself, your equipment and luggage with a suitable holiday insurance policy. This insurance should also be arranged to cover non-returnable costs should you have to cancel your trip due to unexpected personal circumstances.
Will there be people travelling on their own?
Whilst we regularly get couples and friends travelling together, every trip has a number of people travelling on their own and from the first day onwards you'll have made a whole bunch of new friends!
What is a ticket?
Ticket is a confirmation of your booking.
If you pay for a trip by PayPal, the PayPal confirmation of the payment is your ticket. PayPal will send this confirmation to your email as well. Please print it out and bring it on the departure date.
If you pay by cheque, a receipt issued by Minty Trips or a confirming email from Minty Trips (in case you sent us your cheque by post) is your ticket. Please bring the receipt/email on the departure date.
If you pay by cash, a receipt issued by Minty Trips is your ticket. Please bring it on the departure date.
If you pay by bank transfer, an email (sent to you by Minty Trips) confirming a receipt of your payment is your ticket. Please bring it on the departure date.
General information about passport and visa requirements
No passport and visa are required. However it is advisable to take a proof of identity with you (e.g. passport, ID card).
Information about health formalities required for the journey and the stay
If not stated otherwise no health formalities are required.
FAQ booking
> When do I have to pay?
> HOW TO BOOK AND PAY YOUR TRIP?
> YOUR FINANCIAL PROTECTION
> Is the payment via PayPal secure?
> What is a ticket?
> Booking terms and conditions & Cancellation and refunds
When do I have to pay?
We always take full payment before the day of departure. This is because we need to secure your place so other passengers are not turned away!
How to book and pay my trip?
Once you choose your trip please check the availability and book and pay the trip on our Minty Club website www.mintytrips.com. You will be able to find all important information (including accommodation, meals, transport, what to take with you, departure and arrival details etc.) there. To book the trip you will have to join our Minty club - being a member of the Club is for FREE :)
If not stated otherwise by a representative of Minty Trips bookings are only possible online. Payment can be made by CREDIT/DEBIT CARD (via PayPal) or by TRANSFER FROM YOUR PAYPAL ACCOUNT. Once you complete the payment, PayPal will issue a confirmation of your payment. The payment confirmation will be sent to your email as well (if you can't find the email please check your spam folder or your PayPal account, if you have one or contact us). Print out the PayPal confirmation as it serves as your TICKET. Bring the ticket (PayPal confirmation) on the day of departure.
If you can't pay by credit/debit card or via PayPal account please contact us. Alternative methods of payment (only available after you receive our agreement by email): bank transfer, cash, cheque. If you pay by bank transfer, cash or cheque, a receipt issued by Minty Trips or a confirming email from Minty Trips serves as your ticket. Please bring the receipt/email on the departure date.
To book a Scotland tour please contact us.
IF NOT STATED OTHERWISE ALL PAYMENTS MUST BE COMPLETED PRIOR THE DEPARTURE DATE. WITHOUT A VALID TICKET YOU WILL NOT BE ABLE TO TRAVEL WITH MINTY TRIPS.
Any questions? Please contact us.
Is the payment via PayPal secure?
Yes, PayPal helps protect your credit card information with industry-leading security and fraud prevention systems. PayPal (our online secure order service) is VeriSign Secure Site.
What is a ticket?
Ticket is a confirmation of your booking.
If you pay for a trip by PayPal, the PayPal confirmation of the payment is your ticket. PayPal will send this confirmation to your email as well. Please print it out and bring it on the departure date.
If you pay by cheque, a receipt issued by Minty Trips or a confirming email from Minty Trips (in case you sent us your cheque by post) is your ticket. Please bring the receipt/email on the departure date.
If you pay by cash, a receipt issued by Minty Trips is your ticket. Please bring it on the departure date.
If you pay by bank transfer, an email (sent to you by Minty Trips) confirming a receipt of your payment is your ticket. Please bring it on the departure date.
Booking terms and conditions & Cancellation and refunds (click here)
FAQ newsletter
> How can I subscribe Minty Trips Newsletter?
> How can I unsubscribe Minty Trips Newsletter?
> Privacy policy
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